Privacy Policy
Last updated: October 3, 2026
About This Policy
SHEBAZ INC DBA Healthy at Home Caregivers ("we," "us," "our," or the "Company") respects your privacy and is committed to protecting the personal information you share with us through our websites at hah24-7.online and hah24-7.com and our online portals. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, complete a care assessment, submit a referral, apply for a caregiver position, message us, or use our services.
By using our website or submitting information through any of our online forms, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
- Contact Information: Name, email address, phone number, mobile number, and city or ZIP code when you submit a care assessment, contact form, referral, or caregiver application.
- Care-Related Information: Details about care needs, preferred services, payer or program type, and the person receiving care, shared during assessment or referral.
- Employment Information: Name, contact details, experience, availability, and credentials when you apply for a caregiver position.
- SMS / Text Messaging Data: Mobile phone numbers and your consent to receive text messages, as described in the SMS / Text Messaging Privacy section below.
- Technical Information: IP address, browser type, and pages visited, collected automatically to protect against spam and improve site performance.
How We Use Your Information
- To respond to your care assessment request and connect you with our care team.
- To process and review CalAIM referrals and caregiver applications.
- To coordinate scheduling, shift confirmations, and service-related communications by phone, email, or SMS.
- To send you confirmation emails and follow-up communications about your inquiry.
- To improve our website, services, and the overall experience for the families we serve.
- To protect against fraudulent, abusive, or spam submissions.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- With our internal care team members and staff who need the information to respond to your inquiry or provide services.
- With authorized referral partners and care programs (such as Medi-Cal health plans) when you submit a CalAIM referral.
- With service providers who help us operate our website, messaging, and business systems, under appropriate confidentiality agreements.
- When required by law, court order, or to protect the rights, property, or safety of our clients, staff, or others.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS / Text Messaging Privacy
We may use SMS (text) messaging to communicate with you regarding scheduling, shift confirmations, service coordination, inquiries, and other service-related communications. The following applies to our SMS messaging practices:
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
- SMS messages are sent from (949) 544-5813 by SHEBAZ INC DBA Healthy at Home Caregivers.
- SMS messages may be used for scheduling, shift confirmations, service coordination, inquiries, and other service-related communications.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out of receiving SMS messages at any time.
- Reply HELP for assistance.
- Consent to receive SMS messages is not a condition of receiving services from us.
For full details about our SMS messaging program, please review our SMS Terms & Conditions.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Request access to or a copy of the personal information we hold about you.
- Request that we correct inaccurate or incomplete information.
- Request that we delete your personal information, subject to legal obligations.
- Opt out of receiving marketing or promotional communications at any time.
To exercise any of these rights, please contact us using the information below.
Cookies and Tracking
Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and enhance your experience. You can control cookies through your browser settings, though some features may not function properly without them.
Children's Privacy
Our services are intended for adults seeking care for themselves or loved ones. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the "Last updated" date accordingly.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out: