Help Center

Frequently Asked Questions

Clear answers about home care, payment options, scheduling, caregiver support, and what to expect from Healthy at Home.

Try searching for terms like 'Medicare', 'caregiver', 'cost', or 'dementia'.

Popular Questions

Paying for Care

Common Questions About Paying for Home Care

Understanding how home care may be paid for can feel confusing. Here are quick answers to some of the questions families ask most often.

Does Medicare pay for non-medical home care?

Traditional Medicare generally does not pay for ongoing non-medical personal care when that is the only type of care needed. It may cover certain home health services when specific medical and eligibility requirements are met.

Explore Medicare & GUIDE

Can Medi-Cal pay for home care?

Eligible Medi-Cal members may be able to receive certain in-home supports through applicable CalAIM Community Supports, depending on eligibility, authorization, the managed care plan, and individual care needs.

Learn About CalAIM / Medi-Cal / Medicaid

Can a family member be paid to provide care?

Some public programs may allow certain family members to receive payment for approved caregiving services, depending on the program, relationship, location, eligibility rules, and authorization. The rules vary, so the correct pathway depends on the individual situation.

Do you accept private pay?

Private Pay allows families to arrange and pay directly for home care based on their preferred schedule and care needs, without relying on government-program eligibility.

Do Veterans benefits help pay for home care?

Eligible Veterans may have access to certain VA-supported home care services or pension-related benefits, depending on eligibility and program requirements.

Questions Families Often Ask Us

Real operational questions families ask after care begins, from visit verification to safety protocols.

Getting Started

Home Care Services

Scheduling & Caregivers

Costs & Paying for Care

CalAIM / Medi-Cal / Medicaid

Medicare & GUIDE

Veterans

Dementia & Respite Care

Hospital-to-Home

Careers & Caregiver Applications

About Healthy at Home

Privacy & Communication

Transportation

Safety & Emergencies

Client & Household Policies

Questions Families Often Ask

Still Have Questions?

Let's Talk About Your Care Needs

Every family's situation is different. If you didn't find the answer you were looking for, our team can help you understand your options and next steps.