SMS Terms & Conditions
Last updated: October 3, 2026
Program Overview
These SMS Terms & Conditions ("Terms") apply to the Healthy at Home Caregivers SMS Messaging Program (the "Program"). By opting in to receive text messages from SHEBAZ INC DBA Healthy at Home Caregivers ("we," "us," or "our"), you agree to the terms described below.
Healthy at Home Caregivers is the sender of all SMS messages delivered under this Program.
Program name: Healthy at Home Caregivers SMS Messaging Program. Messages are sent from (949) 544-5813.
How to Opt In
You may opt in by (1) checking the optional, unchecked SMS consent box on our website contact form at hah24-7.online/contact after entering your mobile number, or (2) giving verbal consent to our staff during client intake, caregiver onboarding, or a service-related phone call. Before you give verbal consent, staff will tell you about the types of messages, message frequency, message and data rates, the HELP and STOP options, and where to find our Privacy Policy and these SMS Terms. After you opt in, you will receive a confirmation text.
Message Content
Messages may include caregiver scheduling, shift confirmations, service coordination, responses to inquiries, and other service-related communications.
Message Frequency
Message frequency varies. You may receive multiple messages per week depending on your care schedule, service coordination needs, and inquiry status.
Message and Data Rates
Message and data rates may apply. Charges are determined by your mobile carrier and your messaging plan. You are responsible for any charges associated with messages you receive from us.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message we send. Upon opting out, you will receive a one-time confirmation message confirming your opt-out request. No further marketing or service-related SMS messages will be sent unless you opt back in. You may also reply CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL, REVOKE or OPTOUT. To opt back in, reply START or UNSTOP.
Requesting Help
Reply HELP to any message we send for assistance or support information. You may also contact us directly using the contact information provided below. Reply HELP or INFO for assistance, or call (949) 340-2617 or email services@hah24-7.com.
Consent
Consent to receive SMS messages is not a condition of receiving services from Healthy at Home Caregivers. You may continue to receive services without opting in to SMS messaging; alternative communication methods (phone and email) remain available.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. We are not responsible for messages that are delayed, lost, or not delivered due to carrier network issues, mobile device limitations, or other factors outside our control.
Supported Carriers
Major U.S. carriers are supported. Carriers are not liable for delayed or undelivered messages.
Privacy
Your mobile information and SMS consent are handled in accordance with our Privacy Policy. For details about how we collect, use, and protect your information, please review our Privacy Policy.
Changes to These Terms
We may update these SMS Terms & Conditions from time to time. We will post the updated terms on this page and revise the "Last updated" date accordingly. Continued participation in the Program after changes are posted constitutes acceptance of the updated terms.
Contact Us
For assistance with our SMS messaging program or any questions about these Terms, please contact us: